Shipping

Your order shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped with delivery tracking and drop-off without signature. We will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. We pack your items carefully and special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

UK Shipping Rates start at £2.95 for up to 1kg.

Up to 2kg: £3.95

Up to 30kg: £4.99

Get free shipping when you spend £60 on ambient goods and your basket weighs less than 25kg.

We also ship fresh and frozen but these only ship on a UK Next Day service and each item attracts an additional charge for Frozen Gel Packs and insulation, these charges vary from item to item but range from about £1 to £4 extra per item depending on the value and volume of the item that needs to be kept fresh or frozen.

Some very heavy items such as 10kg and 20kg sacks of rice may also attract additional charges for shipping, typically £2 to £4 a bag of rice.